Our Service and about

Here you will find few answers to the most frequently asked questions. If you couldn´t find any answer to your questions please do not hesitate to contact us.

How do I contact EMZOD customer service?

We have a customer-friendly customer service team and is very important to us, because without you we wouldn't even be here. If you have a problem or having problem placing an order, please do not hesitate to contact our customer service.

Click Here: Contact Us

Since when was EMZOD founded and do you have a regular store?

EMZOD® was founded in 2009 and has since then helped thousands of people find solutions to their needs. Since we started the website, our priority has been to help people discreetly and securely find the solution or answer to their problems. We are present in Germany, Europe and the USA.

Regular Store: No! EMZOD works exclusively online. Our products are source from all over the world and enables us to offer you the best quality products at the most competitive prices. A regular store would add dramatically to our costs, which means we can't pass huge savings on to you!

What's your security policy?

We are committed to the protection and security of customers. EMZOD® online ordering system uses encryption technology and we will never store your card information. We mean business - We strictly adhere to the data protection act and will never pass your data on to third parties.

Is your product original / authentic / genuine?

100% yes!
With 100% we can assure you that every product that you have bought from us and received from us is original / authentic / genuine (whatever you call it or however turn it around).
We even give you 100% approval if you want to consult the product manufacturer about a product that you have bought and received from our company. You can do it anytime and make your decision.
Our products come directly from the manufacturers or from their respective suppliers.

Why is it important to register/log in with you when I can order as a guest?

As a registered customer you have more advantages over a guest customer.
As a registered customer, you can log into your account, order easily without having to re-enter your delivery address, view your purchased order, view your details, change your details, communicate with us directly, track your order process status, make cancellations and much more.

Product Effectiveness and Results?

The effects or results of the sexual pills and creams are individually dependent.
Yes, they do produce results, but the time it takes to get them to work and their effectiveness may vary from person to person. We would like to guarantee you the effects, but due to the above points, EMZOD® cannot guarantee you the final effects or the result.

Any Precaution?

If you have any medical issues such as allergies, tension problems, heart problems, diabetes or if you are taking antidepressants, you need to consult a specialist before taking or purchasing the Pills.
Some pills are not recommended for pregnant or lactating women. Please consult a specialist before taking or purchasing the Pills.

Age Restriction?

The following is important. You must be of legal age in your country to purchase some of our products.

Methods and Payment?

Which payment methods are offered?

If you want to order by card, we currently accept PayPal, Visa, MasterCard, American Express and Visa Electron. You can also pay by bank transfer. To ensure our customers can order online in the way that suits them best, we have set up various payment methods. Have fun shopping!

Can I pay when I pick it up?

Unfortunately we don't have this option in our program yet.

Do you accept cheque/ money orders?

Unfortunately we don't have this option in our program yet.

Will the name of my order appear on my bank statement?

No, the name of the products you have ordered will not appear on your bank statement

Ordering Process

Are my personal data safe with you?

EMZOD® rejects spam and we assure you that your data will not be used for such activities. If you want to subscribe to our newsletters in order to receive information and offers, you can do so by entering your e-mail address or by activating the option when placing order. We do not contact you or use your personal information without your consent, and you can be assured that we will not share your information with third parties.

Why is my phone number required on the order form?

The reason we ask customers for their phone number is so that we can contact you if we need to provide you with information about your order. We do not use your phone number to alarm you, conduct sales pitches or conduct surveys. We use it solely for your benefit.

Package delivery and order status

We use one of the best delivery services to ensure your orders are delivered quickly and safely. Domestically, DHL, Deutsche Post and USPS are perhaps the best known and most trusted delivery service in Germay and the USA. Their tracked services allow you to follow your order using the tracking number that we provide to you in your confirmation email. However, if you are unable to receive your order, they will leave a pickup card or other information so that you can arrange for re-delivery or visit nearby mail office to collect your parcel.
For more information on this please visit: Delivery and Returns.

How do I track my package?

Please proceed with below button:


Our priority is to offer you the best possible service and to try to meet your expectations. We are look forward to your precious feedback.
We hope you will find most products you are looking for at Emzod website. Have fun!

About Emzod

Ensures that everything runs smoothly at home and abroad

About Emzod

Ensures that the goods storage and locations remain transparent.

About Emzod

Ensures that your orders are packed and shipped as fastest possible.

About Emzod

Our service department is always open to your problems.